We believe feedback has the power to transform care.
Introducing the new Care Surveys platform
Our brand-new platform makes feedback even easier with real-time results and greater flexibility
View responses live as they come in
No more waiting for the survey to close before you can review feedback – you have access from day one to explore your ratings and comments.
Take action faster with instant insights
With feedback from residents and clients, relative and staff you can take action where needed before the survey closes.
Manage surveys in-house, your way
We’re happy to manage the process for you, but we know some clients have the resource and want to manage their feedback in house – the new platform gives you full control. Beta access available.
We do surveys differently
Designed for Care professionals - we streamline feedback to let you prioritise care
Bespoke surveys that are easy to set up and mapped to the CQC Framework
Evidence documents that are quick to produce and helpful
One click accessible surveys: simple text, Makaton, video and PECS
A powerful quality improvement tool - insights and data that drive action
Improved response rates so feedback truly reflects your service
The Care Surveys approach
Create surveys for residents, families, staff and professional partners
Questions are pinned to the evidence categories and quality statements
Respondents have 4 answer options and every question has an optional comment
You create average scores and a CQC rating for each quality statement
Our accessible options
Surveys everyone can access, with little or no support
Video questions, PECS, Makaton and simplified text
Available in one click
Custom links to support you in getting the right survey to the right audience
More than just a survey
Care Surveys transforms your feedback into CQC ready documents.
Want to know more?
Let's chat
To learn more and explore how Care Surveys can benefit you, we encourage you to get in touch with our team. Complete the form, and we’ll be in contact shortly to arrange a demonstration of the system and address any questions you may have.