Empower Your Team with Confidence and CQC Know-How

Training for every level of your Care Service

Expert-led training that makes CQC expectations clear and helps your whole team feel inspection-ready.

Build CQC confidence across your team

From frontline staff to senior leaders, our tailored training ensures everyone understands their role in delivering high-quality, inspection-ready care.

Practical, in-person learning with ongoing support

We deliver impactful, face-to-face sessions at your service—backed by toolkits and online resources to embed learning beyond the day.

Designed by experts, aligned with CQC

Our training is shaped by real inspection experience and fully aligned with the latest CQC framework, so your team knows exactly what to expect.

For Frontline and Support Staff

Course: Care Staff Confidence

A practical, engaging training session designed to help every member of your team feel more confident in their role—and when speaking with CQC.

 

Ready to empower your team?

What you'll learn:

  • What the CQC is really looking for

  • How your role contributes to inspection outcomes

  • Real examples of inspection questions and how to respond

  • Practical tips for confidently engaging with inspectors

Delivery:

  • Face-to-Face Group Session at your care service

  • Optional Online Resource Pack to support future learning

Outcomes:

  • Staff feel prepared and reassured about their role during inspection

  • Greater team understanding of the CQC framework

  • Improved confidence, communication and morale across your workforce

For Leaders and Managers

Course: Get CQC Ready

A focused, hands-on training course for Registered Managers, Deputies and Team Leads who want to fully understand the new CQC framework—and lead their team with confidence through inspection.

 

Lead with clarity and confidence

What you'll learn:

  • What the new CQC framework means for your role as a leader

  • How to approach inspections with clarity, confidence and strategy

  • How to prepare your team and evidence for every stage of inspection

  • How to respond to inspector questions and lead your service on the day

Delivery:

  • On-Site Training with experienced CQC specialists

  • Resource Toolkit to help you embed learnings post-session

Outcomes:

  • Confidence in speaking about your service with inspectors

  • Clarity on what evidence to prepare and how to present it

  • A more united, inspection-ready leadership team

What our clients are saying

"So much clearer than any of the CQC webinars"

"Louie is really engaging, really knowledgeable and really practical"

"I understand the framework so much better now"

"A really engaging speaker"

"We now know exactly what we need to do to be ready for our next inspection"

Our training clients include

Which course is right for you?

Care Staff Confidence

AUDIENCE

Care Staff & Support Staff

FORMAT

Face-to-Face + Online Resources

DURATION

Full-Day (2 sessions to keep group sizes small)

FOCUS

Confidence & CQC Awareness

OUTCOME

Staff feel informed and empowered

Get CQC Ready

AUDIENCE

Managers, Leaders, Deputies

FORMAT

Face-to-Face + Resource Toolkit

DURATION

Full-Day

FOCUS

Inspection Strategy & Framework

OUTCOME

Leaders feel inspection-ready

Still unsure which course suits your team best?

FAQs

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Can we book both trainings?

Absolutely. Many services choose to train managers and staff separately to maximise impact.

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Do you travel to us?

Yes — we come to your service. All training is delivered in-person by our expert team.

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Is this training CQC-compliant?

Yes. Our content is aligned with the latest CQC guidance and quality statements.

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Do you offer bespoke sessions?

Yes. If you have specific goals or challenges, we can tailor a session to suit your team.

Let's get started

Don’t leave inspection confidence to chance.

Book training that gives your team the insight, clarity and confidence they need to shine.

(You’ll be taken to a short form – no commitment, just a quick way to get started.)