Essex Cares (ECL) Boosts CQC Confidence

by Jo Gold | Aug 21, 2025 | Customer Stories

“Do it, you won’t regret it” Mark, Topps, Regional Business Manager at ECL recommends “Get CQC Ready” – CQC Training for care providers. When Essex Cares (ECL) wanted to strengthen their team’s understanding of the Care Quality Commission (CQC)...

Updated Accessible Information Standard

by Jo Gold | Jul 31, 2025 | Insights

What does it mean for care providers? NHS England has recently refreshed the Accessible Information Standard (AIS) – an important framework that ensures people using health and social care services can get information in a format they understand and communicate...

How to Use Survey Results to Drive Quality, Compliance & Connection

by Jo Gold | Jul 21, 2025 | Insights

At Care Research, our surveys are designed with one clear purpose: to give care providers valuable, actionable feedback that aligns directly with the CQC’s single assessment framework. Whether you’re collecting responses from residents, family members, staff or...

Exploring the National Care Service Proposal

by Jo Gold | Jul 11, 2025 | Webinar

In this special edition of our Wednesday Webinar series, Care Research founder Louie Werth, led a thought-provoking session exploring the future of adult social care under a potential National Care Service. 🗓️ Aired: Wednesday 9th July 🎥 Watch Again:...

CQC Single Assessment Framework Review: Key Changes Announced

by Jo Gold | Jul 10, 2025 | Insights

The Care Quality Commission (CQC) has released a crucial update on the ongoing review of its Single Assessment Framework – marking a clear commitment to improving how care services are assessed and rated. Over the last two months, CQC has engaged with staff,...