CQC Single Assessment Framework Review: Key Changes Announced

by Jo Gold | Jul 10, 2025 | Insights

The Care Quality Commission (CQC) has released a crucial update on the ongoing review of its Single Assessment Framework – marking a clear commitment to improving how care services are assessed and rated. Over the last two months, CQC has engaged with staff,...

How Avante Care & Support Strengthened CQC Readiness

by Jo Gold | Jun 27, 2025 | Customer Stories

At Care Research, we’re proud to work alongside providers who are committed to delivering outstanding care and constantly striving for improvement. One such organisation is Avante Care & Support, a leading care provider delivering residential, nursing, and...

What Will CQC Do Next? Free Webinar for Care Leaders

by Jo Gold | Jun 20, 2025 | Webinar

We’re halfway through 2025, and the CQC landscape is still evolving. With changes still being rolled out and uncertainty lingering around what’s next, it’s more important than ever for care providers to stay informed and inspection-ready.   That’s why we’re...

How to get the most out of Paper Surveys 

by Jo Gold | Jun 18, 2025 | Care Surveys

Paper Surveys circulated to Residents, Staff and Professional Partners form a critical part of the survey process; be sure they reflect your service.    At Care Surveys, paper surveys are used alongside the online platform and ensures you are offering a range of...

Preventable Tragedy: Why Listening Must Be at the Heart of Care

by Jo Gold | Jun 12, 2025 | Insights

How surveys and accessible feedback can help avoid the worst outcomes in care services. In April, ITV News released a deeply troubling report exposing allegations of neglect and abuse at a care company supporting people with learning disabilities: 🔗 ‘It’s a life or...