How to get the most out of Paper Surveys
Paper Surveys circulated to Residents, Staff and Professional Partners form a critical part of the survey process; be sure they reflect your service. At Care Surveys, paper surveys are used alongside the online platform and ensures you are offering a range of...
Preventable Tragedy: Why Listening Must Be at the Heart of Care
How surveys and accessible feedback can help avoid the worst outcomes in care services. In April, ITV News released a deeply troubling report exposing allegations of neglect and abuse at a care company supporting people with learning disabilities: 🔗 ‘It’s a life or...
“Is Your Team CQC Ready?” Tackle Inspection Worries with Confidence
The CQC inspection process can leave even the most experienced teams feeling unsure. “What will they ask us?” “Are we ready?” “What if my staff panic or say the wrong thing?” At Care Research, we hear this every day – and we’ve created two practical, expert-led...