How to get the most out of Paper Surveys 

by Jo Gold | Jun 18, 2025 | Care Surveys

Paper Surveys circulated to Residents, Staff and Professional Partners form a critical part of the survey process; be sure they reflect your service.    At Care Surveys, paper surveys are used alongside the online platform and ensures you are offering a range of...

Preventable Tragedy: Why Listening Must Be at the Heart of Care

by Jo Gold | Jun 12, 2025 | Insights

How surveys and accessible feedback can help avoid the worst outcomes in care services. In April, ITV News released a deeply troubling report exposing allegations of neglect and abuse at a care company supporting people with learning disabilities: 🔗 ‘It’s a life or...

“Is Your Team CQC Ready?” Tackle Inspection Worries with Confidence

by Jo Gold | Jun 6, 2025 | News

The CQC inspection process can leave even the most experienced teams feeling unsure. “What will they ask us?” “Are we ready?” “What if my staff panic or say the wrong thing?” At Care Research, we hear this every day – and we’ve created two practical, expert-led...

🛠 Scheduled Maintenance: Care Surveys Platform Upgrade 26th May

by Jo Gold | May 23, 2025 | Care Surveys

To continue delivering a seamless experience and bring you new improvements, we’ll be carrying out essential updates to the Care Surveys platform on Bank Holiday Monday, 26th May 2025. We’ve chosen this date and time carefully to minimise any impact to our clients....

Care Research has had a Makeover; introducing the new look.

by Jo Gold | Apr 25, 2025 | News

We’re excited to officially unveil the refreshed Care Research brand — a look and feel that reflects who we are today, and where we’re heading next. Over the past few years, Care Research has grown from a trusted feedback partner into a thriving service supporting...