by Jo Gold | Jul 31, 2025 | Insights
What does it mean for care providers? NHS England has recently refreshed the Accessible Information Standard (AIS) – an important framework that ensures people using health and social care services can get information in a format they understand and communicate...
by Jo Gold | Jul 21, 2025 | Insights
At Care Research, our surveys are designed with one clear purpose: to give care providers valuable, actionable feedback that aligns directly with the CQC’s single assessment framework. Whether you’re collecting responses from residents, family members, staff or...
by Jo Gold | Jul 10, 2025 | Insights
The Care Quality Commission (CQC) has released a crucial update on the ongoing review of its Single Assessment Framework – marking a clear commitment to improving how care services are assessed and rated. Over the last two months, CQC has engaged with staff,...
by Jo Gold | Jun 12, 2025 | Insights
How surveys and accessible feedback can help avoid the worst outcomes in care services. In April, ITV News released a deeply troubling report exposing allegations of neglect and abuse at a care company supporting people with learning disabilities: 🔗 ‘It’s a life or...
by Louie | May 15, 2025 | Insights
There’s a reason why politicians like Yvette Cooper – and many in the general public – still (wrongly) label care work as “low skilled.” It’s time we addressed it. What People Get Wrong About Care The term “low skilled” doesn’t just describe the amount...
by Jo Gold | Jan 22, 2025 | Insights
The Care Quality Commission (CQC) is evolving — and 2025 is set to bring some important updates that care providers need to understand. In a recent ‘Wednesday Webinar’ live session, our founder, Louie Werth, talked through the biggest updates coming...
