CQC’s New Framework: What the Rating Characteristics Really Mean for Your Service

by Jo Gold | Mar 30, 2026 | Events

If you missed it, CQC have quietly published part of their draft framework – the 24 Key Lines of Enquiry and, crucially, the Rating Characteristics that sit alongside them. No big announcement, no fanfare. But this is significant, and I think it deserves a...

Get CQC Ready – Framework Changes Unwrapped

by Jo Gold | Sep 25, 2025 | Events

Join us for a one-day training course designed to give you the confidence, clarity & strategy needed to excel at your next CQC inspection. CQC inspections can feel overwhelming – but with the right preparation, your service can face them with clarity and...

Essex Cares (ECL) Boosts CQC Confidence

by Jo Gold | Aug 21, 2025 | Customer Stories

“Do it, you won’t regret it” Mark, Topps, Regional Business Manager at ECL recommends “Get CQC Ready” – CQC Training for care providers. When Essex Cares (ECL) wanted to strengthen their team’s understanding of the Care Quality Commission (CQC)...

Updated Accessible Information Standard

by Jo Gold | Jul 31, 2025 | Insights

What does it mean for care providers? NHS England has recently refreshed the Accessible Information Standard (AIS) – an important framework that ensures people using health and social care services can get information in a format they understand and communicate...

How to Use Survey Results to Drive Quality, Compliance & Connection

by Jo Gold | Jul 21, 2025 | Insights

At Care Research, our surveys are designed with one clear purpose: to give care providers valuable, actionable feedback that aligns directly with the CQC’s single assessment framework. Whether you’re collecting responses from residents, family members, staff or...