Essex Cares (ECL) Boosts CQC Confidence
“Do it, you won’t regret it” Mark, Topps, Regional Business Manager at ECL recommends “Get CQC Ready” – CQC Training for care providers. When Essex Cares (ECL) wanted to strengthen their team’s understanding of the Care Quality Commission (CQC)...
Updated Accessible Information Standard
What does it mean for care providers? NHS England has recently refreshed the Accessible Information Standard (AIS) – an important framework that ensures people using health and social care services can get information in a format they understand and communicate...
How to Use Survey Results to Drive Quality, Compliance & Connection
At Care Research, our surveys are designed with one clear purpose: to give care providers valuable, actionable feedback that aligns directly with the CQC’s single assessment framework. Whether you’re collecting responses from residents, family members, staff or...