Latest news, insights and updates

What Will CQC Do Next? Free Webinar for Care Leaders

What Will CQC Do Next? Free Webinar for Care Leaders

We’re halfway through 2025, and the CQC landscape is still evolving. With changes still being rolled out and uncertainty lingering around what’s next, it’s more important than ever for care providers to stay informed and inspection-ready.   That’s why we’re...

How to get the most out of Paper Surveys 

How to get the most out of Paper Surveys 

Paper Surveys circulated to Residents, Staff and Professional Partners form a critical part of the survey process; be sure they reflect your service.    At Care Surveys, paper surveys are used alongside the online platform and ensures you are offering a range of...

A Preventable Tragedy: Why Listening Must Be at the Heart of Care

A Preventable Tragedy: Why Listening Must Be at the Heart of Care

How surveys and accessible feedback can help avoid the worst outcomes in care services. In April, ITV News released a deeply troubling report exposing allegations of neglect and abuse at a care company supporting people with learning disabilities: 🔗 ‘It’s a life or...

Care Research has had a Makeover; introducing the new look.

Care Research has had a Makeover; introducing the new look.

We’re excited to officially unveil the refreshed Care Research brand — a look and feel that reflects who we are today, and where we’re heading next. Over the past few years, Care Research has grown from a trusted feedback partner into a thriving service supporting...

What’s Changing with CQC in 2025? Wednesday Webinar Update

What’s Changing with CQC in 2025? Wednesday Webinar Update

The Care Quality Commission (CQC) is evolving — and 2025 is set to bring some important updates that care providers need to understand.   In a recent 'Wednesday Webinar' live session, our founder, Louie Werth, talked through the biggest updates coming to CQC...