Latest news, insights and updates
Essex Cares (ECL) Boosts CQC Confidence
“Do it, you won’t regret it” Mark, Topps, Regional Business Manager at ECL recommends "Get CQC Ready" - CQC Training for care providers. When Essex Cares (ECL) wanted to strengthen their team’s understanding of the Care Quality Commission (CQC) framework, they turned...
Updated Accessible Information Standard
What does it mean for care providers? NHS England has recently refreshed the Accessible Information Standard (AIS) - an important framework that ensures people using health and social care services can get information in a format they understand and communicate in a...
How to Use Survey Results to Drive Quality, Compliance and Connection
At Care Research, our surveys are designed with one clear purpose: to give care providers valuable, actionable feedback that aligns directly with the CQC’s single assessment framework. Whether you're collecting responses from residents, family members, staff or...
Exploring the National Care Service
In this special edition of our Wednesday Webinar series, Care Research founder Louie Werth, led a thought-provoking session exploring the future of adult social care under a potential National Care Service. 🗓️ Aired: Wednesday 9th July 🎥 Watch Again:...
CQC Single Assessment Framework Review: Key Changes Announced
The Care Quality Commission (CQC) has released a crucial update on the ongoing review of its Single Assessment Framework - marking a clear commitment to improving how care services are assessed and rated. Over the last two months, CQC has engaged with staff,...
How Avante Care & Support Strengthened CQC Readiness with Care Research Training
At Care Research, we’re proud to work alongside providers who are committed to delivering outstanding care and constantly striving for improvement. One such organisation is Avante Care & Support, a leading care provider delivering residential, nursing, and...
What Will CQC Do Next? Free Webinar for Care Leaders
We’re halfway through 2025, and the CQC landscape is still evolving. With changes still being rolled out and uncertainty lingering around what’s next, it’s more important than ever for care providers to stay informed and inspection-ready. That’s why we’re...
How to get the most out of Paper Surveys
Paper Surveys circulated to Residents, Staff and Professional Partners form a critical part of the survey process; be sure they reflect your service. At Care Surveys, paper surveys are used alongside the online platform and ensures you are offering a range of...
A Preventable Tragedy: Why Listening Must Be at the Heart of Care
How surveys and accessible feedback can help avoid the worst outcomes in care services. In April, ITV News released a deeply troubling report exposing allegations of neglect and abuse at a care company supporting people with learning disabilities: 🔗 ‘It’s a life or...
“Is Your Team CQC Ready?” Tackle Inspection Worries with Confidence and Clarity
The CQC inspection process can leave even the most experienced teams feeling unsure. “What will they ask us?” “Are we ready?” “What if my staff panic or say the wrong thing?” At Care Research, we hear this every day - and we’ve created two practical, expert-led...
🛠 Scheduled Maintenance: Care Surveys Platform Upgrade on Monday 26th May
To continue delivering a seamless experience and bring you new improvements, we’ll be carrying out essential updates to the Care Surveys platform on Bank Holiday Monday, 26th May 2025. We’ve chosen this date and time carefully to minimise any impact to our clients....
Scrapping the Care Visa: Why the Government is getting it wrong about our sector
There’s a reason why politicians like Yvette Cooper – and many in the general public – still (wrongly) label care work as “low skilled.” It’s time we addressed it. What People Get Wrong About Care The term “low skilled” doesn’t just describe the amount...
Care Research has had a Makeover; introducing the new look.
We’re excited to officially unveil the refreshed Care Research brand — a look and feel that reflects who we are today, and where we’re heading next. Over the past few years, Care Research has grown from a trusted feedback partner into a thriving service supporting...
Care Surveys featured on Care Technology: Meet the Suppliers podcast
We’re excited to share that our Founder and CEO, Louie Werth, recently featured on the Care Technology: Meet the Suppliers podcast, hosted by Liam Palmer from Care Tech Guide. In the episode, Louie discussed how Care Research is transforming the way care...
What’s Changing with CQC in 2025? Wednesday Webinar Update
The Care Quality Commission (CQC) is evolving — and 2025 is set to bring some important updates that care providers need to understand. In a recent 'Wednesday Webinar' live session, our founder, Louie Werth, talked through the biggest updates coming to CQC...